Virtual Assistant
Telemarketing
Telemarketing usually means contacting customers and potential customers by telephone, but can also include using fax or the Internet. Direct mail and face-to-face meetings are not part of telemarketing. The two main categories of telemarketing are business-to-consumer (B2C) and business-to-business (B2B).
According to the UK’s Direct Marketing Association: “The average ROI [return on investment] for B2B telemarketing is £11 for every £1 spent, but I’ve seen campaigns achieve ROI of 12,000%… a few phone calls to the right people can land you some big accounts.”
Inbound/Outbound call
An inbound call centre receives incoming calls from customers. Support teams typically monitor inbound centres since the calls tend to come from existing customers with issues or questions.
An outbound call centre, on the other hand, makes outgoing calls to shoppers. Sales teams typically run outbound centres to cold call potential customers about their products. Companies also might make outbound calls to survey shoppers and collect market research.
Customer service is probably the most well-known function of an inbound call centre. That said, inbound call centres can do more than that, including generating revenue with cross-sells and upsells.
Talent Aquistion
Talent acquisition refers to the process of identifying and acquiring skilled workers to meet your organizational needs. The talent acquisition team is responsible for identifying, acquiring, assessing, and hiring candidates to fill open positions within a company. Employer branding, future resource planning, diversifying a company’s labor force, and developing a robust candidate pipeline are the cornerstones of talent acquisition.
In some cases, the talent acquisition team is part of an organization’s Human Resources department. In others, Talent Acquisition is its own department that works in coordination with HR. The skill sets of effective talent acquisition professionals include sourcing strategies, candidate assessment, compliance and hiring standards, and fluency in employment branding practices and corporate hiring initiatives.
Data Entry
The professional services that we currently offer at Data Entry India include Data Entry, Data Conversion, Data Processing, Web Scraping, Mortgage Data Entry Service, Online Data Entry and Offline Data Entry Specialist, Excel Data Entry Representative, Data Extraction, Magento Product Upload Services, eCommerce Product Upload Services, Catalog Data Entry and back-office services. Each of these services is costumed to accommodate the needs of every one of our customers, so you have nothing to worry about when outsourcing your data entry to us. We deliver what you want when you want it.
At Data Entry India, we boast of over 16 years of experience in providing affordable, flexible, and high-quality services to all our clients. Our process involves the deployment of the latest technology innovations that aid us in understanding and delivering the demand of our clients. With Data Entry India, all your worries about data processing are replaced with optimal effectiveness that would amplify the growth of your organization.
Appointment Setter
An appointment setter is a person who works in sales (usually occupies a sales development representative (SDR) position, sometimes has a position of the same name), and conducts a series of steps to set a sales appointment between a company and a potential buyer.
These steps include receiving and preparing leads for the outreach, finding valuable information for personalization, and finally reaching out to the leads via social media, emails, or calls.
The part when the initial contact occurs and a conversation starts is the beginning of the appointment setting.
Writing/Editing
Video is the most influential content in today’s world. a video drives awareness also Increases conversions. That’s why your video should be very good and the editing should be very interactive and beautiful. well, there is much software in the market which people use for editing. we use Adobe Premiere Pro for video editing. we have edited many types of videos in various industries like Television, OTT, Company profiles, Testimonials, etc.
Blogging
There are many reasons to start a blog for personal use and only a handful of strong ones for business blogging. Blogging for business, projects, or anything else that might bring you money has a very straightforward purpose – to rank your website higher in Google SERPs, a.k.a. increase your visibility.
As a business, you rely on consumers to keep buying your products and services. As a new business, you rely on blogging to help you get to potential consumers and grab their attention. Without blogging, your website would remain invisible, whereas running a blog makes you searchable and competitive.
Customer service
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand. But customer service is more than solving a customer’s problems and closing tickets. Today, customer service means delivering proactive and immediate support to customers anytime on the channel of their choice — phone, email, text, chat, and more.
Customer service is also a differentiator that sets your brand apart from competitors that offer similar products or services. Service teams not only answer questions; they make each experience personalized to the customer. In fact, 80% of customers say that the experience a company provides is as important as its products or services.
Email Blast
Mass emails (or email blasts) is the strategy of sending a single email to a large distribution list simultaneously. There’s little strategy involved—no personalization or segmented lists—so, often, the email falls on deaf ears and is ineffective.
Aside from best practices, there are now also regulations in place that prevent marketers from sending batch and blast emails to a list of subscribers who may or may not have actually opted in to receive communications. Ultimately, sending mass emails can land you in the spam folder, resulting in a poor sending reputation and distrust from your audience.
CRM Management
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, productivity, and more.
A CRM solution helps you focus on your organisation’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.
